Failure to do so may result in your self-exclusion being less effective. It is your responsibility to keep your GAMSTOP account information up-to-date. We shall administer your self-exclusion as described in these Terms.

GAMSTOP is an online multi-operator self-exclusion scheme and has been available since April 2018. Self-exclusion is when you ask a gambling business to stop you from gambling with them for a certain length of time. People can also choose to self-exclude via a multi-operator self-exclusion scheme. Although we provide on our site information about gambling and gambling support services that we hope you will find helpful, this information, together with all other content on our site, is provided for general information only.

Gambling addiction: Flaws exposed in online self-exclusion scheme

• As such the table shows the latest complete set of data held by the Commission.
• Your agreement to your obligations under these Terms is your consideration for GAMSTOP.
• His son now campaigns to raise awareness around the risks of online gambling.

If you’re looking to self exclude, we can help you make a commitment to stay away. The terms and conditions of the service are available to download here. By identifying the betting shops someone uses or might realistically try to use we can tailor self-exclusions to specific needs. The service is customised to users’ needs and habits.

Consequences of registration

When you register with Gamstop Online you’ll be blocked from accessing gambling websites and apps licensed in Great Britain. If you want to complain about a gambling business or need further help please contact us. We are unable to provide refunds for any money you have spent gambling. It is the responsibility of the gambling business to put procedures in place to prevent this from happening. It is your responsibility to stick to your self-exclusion agreement.

GAMSTOP allows you to self-exclude from online operators with one request. You can choose to self-exclude via a multi-operator self-exclusion scheme. All gambling businesses must participate in this scheme. Total number of self-exclusions added to the scheme during the reporting period. I would like to know how many people in the UK are self-excluded from land-based gambling, in total, please. Your access to our site may be suspended or restricted occasionally to allow for maintenance, repairs, upgrades, or the introduction of new facilities or services.

Once you have verified your primary email address, you can continue the registration process. If you do turn off auto renewal and your Minimum Exclusion Period expires, you will still remain self-excluded until you follow the deactivation process set out below. After four years and six months has passed, you will be able to turn off auto renewal from your GAMSTOP account to prevent another further five-year Minimum Exclusion Period from beginning. Consequently, if you automatically begin a new five-year Minimum Self Exclusion Period, you shall remain self-excluded for at least a further five years.

LIABILITY, TERMINATION AND DISPUTES

You must not provide links to our site in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You may provide a link on any website owned and operated by you to the home page of our site (but not any other page), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or GAMSTOP. We make no representations, warranties or guarantees of any kind regarding the availability or operation of our site or GAMSTOP or that your access will be secure, uninterrupted or free from defects.

You understand and agree that the operation of GAMSTOP and your self-exclusion may not be as effective in circumstances where you provide, or we otherwise receive inaccurate, incomplete or out-of-date information. You understand and agree that although we take care to activate self-exclusions as soon as possible, and generally do so within 24 hours, we cannot guarantee that your self- exclusion will take effect within this timeframe. You understand and agree once you have completed your registration, we will activate your self-exclusion.

We cannot and do not guarantee that GAMSTOP will always result in you being denied access to a Gambling Operator or gambling activity. GAMSTOP is a tool to help you avoid online and other forms of remote gambling. You understand and agree that GAMSTOP may not be able to spot inaccuracies or other differences in your Registration Information. You understand and agree that we will collect the IP address of any device that opens a confirmation email. When you have successfully registered for your self-exclusion or a further Minimum Exclusion Period, we will send an email confirming your registration. If you select the Onfido process, you understand and agree we will need a photo of you and an official photographic ID document which Onfido will compare using facial recognition technology.

Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission. Requests made outside this timeframe will not be processed. If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision.

Our site and GAMSTOP are provided on an “as is” basis without any warranties of any kind. You are also responsible for ensuring that any individuals who access our site through your internet connection are aware of these Terms and that they comply with them. Alternatively, you may also choose to deactivate your self-exclusion. We will only use your personal data as described in our Privacy Policy or otherwise notified to you.

Adam Bradford, from Sheffield, only discovered his father David’s online gambling problem in 2014, when David was jailed for two years for fraud. The BBC found a gambler who had self-referred could still place bets online by simply changing their user details. More than 50,000 people have signed up to GamStop, which was launched in April 2018 to allow addicts to ban themselves from online betting platforms. The head of a scheme designed to help problem gamblers says she is “deeply concerned” after an investigation found people were able to cheat the system. Get more details about how the service works here. The self-exclusion scheme for betting shops in the UK is run by the Multi-Operator Self Exclusion Scheme Ltd.

You understand that if you have withdrawable funds remaining in your gambling accounts once your self-exclusion has been non gamstop casino activated, it is the responsibility of the Gambling Operator and not GAMSTOP to return these funds to you. You understand and agree that GAMSTOP will not be responsible for identifying any errors in your Registration Information or any other errors on your part on your part when accessing GAMSTOP. You understand and agree that we are not responsible for implementation of your self-exclusion on Gambling Operators’ systems. In these cases, you agree to provide official ID documents to the GAMSTOP Contact Centre before you can complete the registration process. Although you can access certain parts of our site without having to register, to be able to use GAMSTOP to self-exclude, you will need to register for your self-exclusion.