You can also check your claim’s progress online at status of your claim. If you do not provide the information requested, we may be unable to determine your application and close your claim. If you are unable to provide a connection to the address on our records, then you must provide a letter from the entity that sent us the money confirming you as the rightful owner(s). What documentation you provide depends on the type of claim you are making. If you are raising a claim on behalf of someone else, you will need to provide a completed Revenue NSW Authority to Act form PDF, 561 KB signed by the owner, along with proof of identity for both yourself and the owner. Your claim will be assessed to verify that you are legally entitled to the money.

An increase in romance scams reports and money stolen across 2025 highlights the need for Australians to talk to family and friends about the tactics scammers use to build trust and steal money. We acknowledge their connection to this Country and pay our respect to Elders past, present and emerging. If you’re at risk of identity misuse or need support to recover from a scam, we can help to connect you with IDCARE. Investment scams promise big returns, but the goal is stealing money from you. Was your money stolen in the scam?

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We are committed to the safety and wellbeing of people of all ages, particularly children. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. The Salvation Army Australia acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

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You will need to submit one official document that demonstrates the link between the money’s owner and the address we have on our records. You need evidence of change of name if the name on any of the documents presented is different to the name of the claimant(s). You can also review your claim to check the progress of your claim. A confirmation and your claim reference number displays on the screen and is emailed to you.

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As Chau’s international gaming operation grew, though, so did the rumours that it involved dirty money. Chau’s operation also gave him the ear of the Chinese Communist Party elite who didn’t mind a punt online casino and who, Australian authorities suspected, may also have wanted to quietly move large amounts of money to Australia. Chau’s Australian business flourished between 2012 and 2019, helping to earn him enough capital to finance action movies in Hong Kong and major casino projects in Russia and Asia. By the late 2000s, almost every major Macau casino had a Suncity high-roller room where Chau’s clients could gamble huge amounts in luxury settings, away from the prying eyes of mainland authorities. But the full story of Chau and his gambling junket operation, Suncity, is also a tale of financial and organised crime in Australia, and the work of a mostly hidden federal agency, the Australian Criminal Intelligence Commission. Sydney’s The Star Entertainment casino firm was just as eager to woo Chau to access his contact list of Chinese high rollers.

Western Australia Police Force

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Contact your bank or credit card provider now and tell them to stop any transactions. We pay our respect to Aboriginal and Torres Strait Islander cultures and to Elders past, present and future. Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines. Find out how we combat fake reviews. We use dedicated people and clever technology to safeguard our platform. Companies can ask for reviews via automatic invitations.